Returns & Exchanges

At Dollar Shave Club, we want you to love your grooming routine, which is why we offer a 30-day money-back guarantee if you are not completely satisfied with your first order. Our goal is to ensure you get the best shave possible without any of the hassle.

Return Process

• 1.
  Contact Member Services

  Reach out to our support team through our Help Center or email within 30 days of receiving your order to initiate a return request.

• 2.
  Review Eligibility

  Our team will verify your purchase and provide a Return Merchandise Authorization (RMA) if the items are eligible under our satisfaction guarantee.

• 3.
  Pack and Ship

  Securely package the items you wish to return and use the provided prepaid shipping label to send the products back to our distribution center.

• 4.
  Receive Your Refund

  Once your return is received and inspected at our warehouse, we will issue a full refund to your original payment method within 5-10 business days.